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Transformation Clients

City of London – “Digital Transformation to enable modern ways of working”
  • Digital Transformation to resolve legacy and failing IT Service.

  • Windows 10, Microsoft 365 (email, SharePoint, Intranet, OneDrive, Intune, Skype for Business, etc.), mobile working, laptop first, voice upgrade, application rationalisation, LAN, WAN, Wi-Fi and physical site remediation.

  • Worked directly with the CoL Members to build the case for change and investment case.

  • Defined the vision, strategy, 'as is' and 'to be' technology stack, Business Cases, end to end solution, supporting policy and standards, new Target Operating Model (TOM), new Service Operating Model (SOM), with outsource provider and implementation.

  • Defined, tendered and extended sourcing contracts for LAN and IT service provision.

  • Fully enabled digital and mobile working.

  • Delivered to time, quality and cost to deliver the Business case savings.

  • Transformed City of London to be best in class for IT service provision in 2018.

City of London Police – “Transformation to enable Digital Policing and property portfolio rationalisation”
  • Enabling Digital Policing through new LAN, WAN, Wi-Fi and physical site remediation

  • Defined the vision, 2020 IT Strategy, Business Cases, end to end solution, supporting policy and standards, new Target Operating Model (TOM), new Service Operating Model (SOM), with outsource provider.

  • Windows 10, Microsoft 365 (email, SharePoint, Intranet, OneDrive, Intune, Skype for Business, etc.) in flight with delivery due by 2019.

  • Defined, tendered and extended sourcing contracts for LAN and IT service provision.

London Borough of Barking and Dagenham – “leave nothing behind”
  • Full Transformation from on premise to 100% Cloud, leaving nothing behind.

  • Solution encompassed Windows 10, Microsoft 365, IaaS, mobile working laptop first flexible working, voice upgrade and application and infrastructure rationalisation.

  • Defined the vision, strategy, as is and to be technology stack, Business Cases, end to end solution, supporting policy and standards, new Target Operating Model (TOM), new Service Operating Model (SOM), with outsource provider and implementation.

  • Retendered sourcing contract to align to new services and technology stack.

  • Reduced the server estate by 70% through optimisation, rationalisation and utilising cloud service solutions. 

  • Application estate reduced by over 75%.

  • £m+++ pa savings achieved from IT Service budget.

  • Solution enabled LBBD to deliver on ‘new ways of working’ achieving desk ratios of 10:4.

  • Property portfolio was fully rationalised and fully re-let by LBBD.

Agilisys
  • Redefined the go-to market strategy to focus on Digital Transformation.

  • Broadened the portfolio of services they can offer to the market.

  • Designed the methodology and delivery model to enable large scale transformations.

  • Redesigned the approach to cloud migrations to improve efficiency and quality.

  • Redefined the service operating model to enable cloud first service delivery.

  • Led the transformation of their key clients from vision to implemented services.

Sefton Council - “Digital Transformation and new ways of working”
  • Digital Transformation to resolve legacy and failed IT Service.

  • Technology including Windows 10, Microsoft 365, mobile working and application rationalisation.

  • Defined the vision, strategy, 'as is' and 'to be' technology stack, Business Cases, end to end solution, supporting policy and standards.

Tube Lines – “redefining the delivery of IT services for a cloud enabled world”
  • First true end to end IT Transformation developing the future models that are now standard within IT today.

  • Focused on spearheading innovations in both outsourcing & technology to achieve ‘best in class’ status benchmarked by Microsoft in top 2% of global clients.

  • Led the industry by implementing a ‘wave’ approach to the Microsoft technology stack as a single end to end solution.

  • Defined, tendered and negotiated a £70m next-generation outsourcing contract to align the TOM to cloud services and consumption based pricing.

  • Dramatically reduced costs by 70%+ while improving performance across all metrics

  • Drove adoption of a ‘One IT Approach’ to flatten the organisation structure & implementing SIAM.

  • Transformed IT into the ‘silent-running’ & trusted partner for the business, underpinning business change.

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